+0.94
+0.81
−0.21
Sankofa OS · Pulse

Know how users feel, right when it matters.

In-app surveys triggered by user behavior. Branching logic, cohort targeting, and responses bonded to Analytics events.

Start free View demo
app.sankofa.dev / pulse
● LIVE
Live · checkout.v2 · last hour
07:42+0.94
“love the new flow”
07:38-0.21
“where's the discount?”
07:35+0.81
“much cleaner!”
07:31-0.18
“wait — tax appeared late”
Sentiment · checkout.v2
+0.62
412 responses · 41% rate
Compare cohorts
A · checkout.v16.8/10
B · checkout.v29.1/10
Features · 5 core capabilities

Surveys triggered by behavior, scored automatically.

In-app triggered surveys
Fire prompts on any event: paywall view, onboarding complete, post-purchase.
How was checkout?
😞
😐
🙂
😍
Feature-linked feedback
Each response is tied to the Switch flag the user was on — variant A vs B, in real time.
switch:checkout.v29.1
switch:checkout.v16.8
Response rate tracking
See which prompts get answered. Tune the trigger, not the question.
Paywall · post-view18%
Onboarding · complete41%
Checkout · success62%
Sentiment scoring
Free-text responses are scored automatically — no manual tagging required.
“so much faster now”+0.92
“tax line confused me”-0.41
“perfect, exactly what I wanted”+0.96
Feedback timeline per feature
Every Switch flag gets a feed of feedback as the rollout progresses.
07:42 · 'love the new flow'
07:38 · 'where's the discount?'
07:35 · 'much cleaner'
How it works

From feature use to a sentiment score in five steps.

01
Define trigger
Pick the event.
02
Write prompt
Short and specific.
03
Bond to flag
Link to Switch variant.
04
Collect
Responses stream in.
05
Feed Plan
Sentiment → next sprint.
Pricing · Pulse

Pricing that scales with your team.

Use Pulse standalone or get the full Sankofa OS bundle. See bundled pricing →

Free
Real NPS evaluation, no time limits.
$0/ month
Start free →
  • ✓500 responses / month
  • ✓1 active survey · 1 project · 3 seats (incl. Owner + Admins)
  • ✓30-day response retention
  • ✓8 core question types · NPS / CSAT / CES auto-scoring
  • ✓Web widget · mobile in-app · standalone link
  • ✓Linear branching · anonymous mode
NEW
Starter
The cheapest serious NPS tool in the market.
$9/ month
Pick Starter →
  • ✓3k responses / month
  • ✓3 active surveys · 2 projects · 5 seats
  • ✓All 19 question types · email + Slack delivery
  • ✓Theme + branding · multi-language · CSV/JSON export
  • ✓User-saved template library · 60-day retention
  • ✓1 webhook · new-response notifications
Most popular
Pro
Feedback that becomes work — automatically.
$29/ month
Go Pro →
  • ✓50k responses / month
  • ✓25 active surveys · 5 projects · unlimited seats
  • ✓🌟 Pulse → Plan auto-triage (NPS detractors → tickets)
  • ✓Advanced branching · cohort + event + time triggers
  • ✓SMS delivery · scheduled/recurring distribution
  • ✓90-day retention · 3 webhooks · email support
Growth
Crush Delighted on price AND volume.
$129/ month
Upgrade to Growth →
  • ✓500k responses / month
  • ✓Unlimited surveys + projects
  • ✓🌟 Save filtered responses as a cohort
  • ✓🌟 URL-parametrized distribution (attribution)
  • ✓Open-text sentiment analysis · threshold alerts
  • ✓Custom dashboards · 25 webhooks · audit JSON export
Enterprise
Custom
NPS at Qualtrics features, ~10% of the price.
  • ✓Custom response volume + unlimited retention (legal hold)
  • ✓SAML 2.0 SSO · SCIM 2.0 provisioning
  • ✓White-label survey renderer
  • ✓Per-project RBAC · custom PII redaction
  • ✓Dedicated infra · self-hosted option
  • ✓99.95% SLA · dedicated CSM
Talk to sales →
Booster pack$10 / 30 daysAdds +20k responses to the current month. Capacity top-up only — does not extend retention.

Pulse that drives real outcomes

See what's possible when Pulse is bonded to the rest of the OS.

Switch
Bonds feedback to a flag.
Try now →
Analytics
Adds the 'why' to the 'what'.
Try now →
Plan
Sentiment feeds the next sprint.
Try now →
Comparisons

How Pulse compares to alternatives.

See all comparisons →
Sankofa vs Typeform→
8.4× higher response rate

Feedback when it's still warm.

Trigger surveys the moment users finish a flow. Fresh, specific feedback bonded to the exact flag they were on.

Try Pulse free View demo
NO CREDIT CARD·SELF-HOSTABLE·SOC2 TYPE II
Pulse — by the numbers
In‑app
Surveys render in the SDK at the moment that matters — triggered by events and cohorts, not by an email sent days later.
NPS · last 12 surveys▲ +12%
pulse.sankofa.io · all systems normal